Medical Receptionist- Dunkinfield

Full-Time | ASAP start

We are currently seeking an experienced Receptionist / Administrator to join a busy and supportive healthcare environment. This is a key front-facing role, ideal for someone confident, organised, and comfortable working in a fast-paced setting.

The successful candidate will play an integral part in ensuring the smooth day-to-day running of administrative and reception services, supporting both service users and clinical teams.

Key Responsibilities:

• Managing appointment bookings and scheduling
• Handling incoming calls and responding to enquiries in a professional manner
• Taking and relaying messages accurately
• Processing prescriptions and relevant documentation
• Preparing and issuing clinical forms (e.g. referrals, tests, imaging)
• Managing incoming and outgoing post, including scanning and filing
• Registering new service users and maintaining accurate records
• Supporting with referrals and general administrative tasks
• Opening and closing the premises in line with shift patterns

About You:

• Previous experience within a healthcare or busy administrative setting is essential
• Familiarity with clinical systems (e.g. SystmOne, EMIS, Accurx) would be advantageous
• Confident communicator with a professional and approachable manner
• Strong organisational skills and attention to detail
• Able to manage sensitive and confidential information appropriately
• Comfortable working under pressure and prioritising workload effectively
• A team player with a positive and flexible approach

Additional Information:

• Flexibility is required to support cover for annual leave and sickness, sometimes at short notice
• Participation in team meetings and training sessions may occasionally fall outside standard hours

Working Hours:
Full-time, typically aligned to service operating hours (shift patterns may apply)

If you are looking for a varied role where you can make a real contribution within a busy service, we would welcome your application.