Criminal Justice

Temporary Accomodation Officer

Job description

Responsibilities include, but are not limited to:

  • Working with the manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement.
  • Supporting operational plans to ensure that the resources within the teams are used to best effect and impact.
  • Building strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way.
  • Supporting Kingston’s commitment to community cohesion and valuing diversity and social inclusion.
  • Undertaking property viewings and sign-ups and supporting residents to retain their homes by actively assisting in application for housing benefit on commencement of lettings.
  • Ensuring rent account set-up and closure applicable to a letting providing information to residents on mechanisms for rent payment.
  • Providing responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives.
  • Developing strong partnership working with internal and external agencies to improve and promote the service.


  • Knowledge of private sector housing law and security of tenure, particularly Assured Shorthold Tenancies.
  • Knowledge of repairing and health and safety obligations relating to temporary accommodation and standards in the private sector.
  • Experience of working in a busy frontline housing service or similar and/or significant technical experience.
  • Experience of partnership working and influencing and negotiating to achieve successful outcomes.
  • The ability to communicate verbally and in writing to a range of audiences including customers, advocates and external stakeholders.
  • Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
  • Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

Must be eligible to work in the U.K

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