Criminal Justice

Neighbourhood Housing Officer

Job description

Responsibilities include, but are not limited to:

  • To understand the ongoing presenting and contextual needs of residents, properties and neighbourhoods.
  • To develop skills and knowledge in key areas to meet the needs of residents.
  • To support residents to solve problems at their root cause to build future resilience for individual residents and communities.
  • To learn about the work and develop the service in line with systems thinking principles to meet the changing needs of customers.
  • To work closely with officers within the neighbourhood team, senior officers and elected members to meet customer demands effectively.
  • To identify patterns in barriers and obstacles to the work and address these collaboratively with peers and senior colleagues.
  • Working proactively in neighbourhoods to get a good understanding of residents and properties as well as working closely with other agencies.
  • To promote and engage in restorative principles and participatory practice in working with residents and partners.


  • The ability to listen and understand resident demands.
  • The ability to build capabilities and encourage tenants to reach their own solutions.
  • The ability to use initiative to meet resident demands creatively and innovatively to explore possibilities for improvement and more effective delivery.
  • The ability to understand patterns of resident demands and provide a flexible approach according to individual needs.
  • The ability to develop skills, knowledge and expertise to meet resident demands in the neighbourhood.
  • Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
  • Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

Must be eligible to work in the U.K

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