Admin - Manchester

Job Summary

We are seeking a professional, organised, and friendly Receptionist / Administrative Assistant to be the first point of contact for our organisation. The successful candidate will manage front desk operations while providing essential administrative support to ensure smooth day-to-day business activities.

Key Responsibilities

Front Desk & Customer Service

• Greet and welcome visitors in a professional and courteous manner
• Answer, screen, and direct incoming phone calls
• Manage incoming and outgoing mail, deliveries, and couriers
• Maintain a tidy and presentable reception area

Administrative Support

• Perform general administrative duties including filing, photocopying, and data entry
• Manage calendars, meeting bookings, and appointments
• Prepare and edit correspondence, reports, and documents
• Maintain office supplies and place orders when necessary

Office Coordination

• Support internal teams with administrative tasks
• Assist with onboarding processes for new employees
• Coordinate meeting rooms and office logistics
• Maintain accurate records and databases

Requirements

• Proven experience in a receptionist, administrative, or customer-facing role
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Professional appearance and positive attitude
• Ability to handle sensitive information with confidentiality

Desirable Skills

• Experience with office management systems or CRM software
• Basic bookkeeping or invoicing knowledge
• Experience in a similar industry

Personal Attributes

• Friendly, approachable, and professional
• Reliable and punctual
• Detail-oriented with strong problem-solving skills
• Ability to work independently and as part of a team