Teaching individuals to assess situations for potential risks and identify triggers of aggression early.
Training in communication methods to calm agitated individuals in order to defuse aggressive situations.
Providing safe techniques that allow individuals to protect themselves and disengage safely from aggression .
Learning how to apply safe, controlled physical interventions when necessary, minimising the risk of harm.
Ensuring that individuals and patients receive appropriate support and counselling after an incident.
Covering the ethical guidelines and legal frameworks that govern the use of restraint and other physical interventions.