Criminal Justice

Head of Tenancy Services

Job description

Responsibilities include, but are not limited to:

  • To have robust, affordable operation plans in place to deliver the Corporate Plan on time and to budget.
  • Create and build effective relationships internally and externally with key stakeholders and instil in direct reports the imperative for accountability, responsibility and collaboration with others.
  • Work collaboratively across all service areas with other senior managers (including those from partner organisations and agencies) in order to deliver services, generate efficiencies and create synergies wherever possible.
  • Lead, manage and develop staff so that they are capable of and motivated to achieve the corporate and service aims and objectives.
  • Drive significant cultural change through the corporate infrastructure in order to drive service excellence.
  • Be accountable for associated budget and have affordable plans in place to deliver the Medium Term Financial Plan.
  • The service area you manage is compliant and performance management is monitored, and remedial action is taken promptly and at pace.
  • Lead and manage robust, safe and resilient services that deliver in challenging times, including maintaining accurate risk registers, business continuity plans and information asset records.


  • Educated to degree level or equivalent relevant working experience.
  • Policy knowledge: A high level of understanding of current housing policy issues, including an in depth understanding of the social housing sector and the statutory and regulatory framework; and social regeneration.
  • An in depth understanding of tenancy management, leaseholders, community and resident engagement.
  • Significant understanding of working in a social housing environment.
  • Substantial experience of working in social housing management environment in a senior capacity.
  • Experience of leading and motivating large teams and programmes of people in an organisation of similar size and complexity.
  • Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
  • Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

Must be eligible to work in the U.K

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