Head of Clinical Services

Head of Clinical Services
Permanent, Full-Time
Manchester

A growing provider of mental health and wellbeing services is seeking an experienced Head of Clinical Services to join their senior leadership team in Manchester. The organisation delivers a range of therapeutic and wellbeing support programmes across both corporate and community settings, with a strong focus on accessible, high-quality care.

This position will suit a confident clinical leader who enjoys balancing operational oversight with service development, team leadership, and quality improvement. You will play a key role in shaping clinical delivery across multiple services while supporting managers and clinicians within a dynamic environment.

Key Responsibilities

• Lead and oversee the delivery of clinical and therapeutic services across several teams
• Support service managers with performance, staffing, and operational challenges
• Drive service improvement initiatives to enhance quality, efficiency, and client outcomes
• Ensure compliance with clinical governance frameworks, safeguarding standards, and internal procedures
• Review service performance data and implement action plans where needed
• Provide guidance on complex cases, risk management, and escalation processes
• Collaborate with senior leadership on workforce planning and service growth
• Contribute to policy development and continuous improvement projects
• Build positive working relationships with external stakeholders and partner organisations
• Support a positive team culture focused on wellbeing, accountability, and development

Requirements

• Professional accreditation with BACP, UKCP or equivalent
• Previous experience within a senior clinical leadership or service management role
• Strong understanding of mental health service delivery and clinical governance
• Experience managing multidisciplinary teams within a pressured environment
• Confident communicator with strong organisational and decision-making skills
• Ability to manage competing priorities while maintaining service quality

Package

• Competitive salary dependent on experience
• Annual leave plus bank holidays
• Pension contribution
• Training and CPD support
• Health and wellbeing benefits
• Hybrid working arrangements available
• Career progression opportunities within an expanding organisation