The Bronze Package provides essential Responsible Individual oversight for services that require a baseline level of governance, assurance, and regulatory alignment. It is ideal for providers who need independent oversight but do not require intensive involvement.
This package ensures you meet core RI responsibilities while maintaining regular governance checks and documented evidence of oversight.
• Monthly governance review with a written summary report
• Oversight of notifications, incidents and complaints
• Quality assurance sampling of key documents (care plans, risk assessments, logs)
• Support and supervision for the Registered Manager
• Review of safeguarding decisions and risk management
• Monitoring of compliance tasks and regulatory expectations
• Quarterly strategic governance check (light-touch)
• Early preparation for inspections
The Silver Package introduces a more comprehensive level of RI support for providers who want deeper involvement, stronger quality assurance, and more frequent leadership guidance. It embeds a higher level of governance and oversight into the service.
This tier is designed to ensure year-round regulatory readiness and a consistently high standard of leadership involvement.
• Monthly governance review with a detailed RI report
• Structured quality assurance cycle with targeted audits
• Regular documentation checks across care plans, risk assessments, staff files and daily logs
• Enhanced support and coaching for Registered Managers
• Oversight of incidents, safeguarding decisions and local authority engagement
• Attendance at key operational or clinical meetings (as required)
• Policy and procedure review (selected areas)
• Quarterly strategic governance review with improvement actions
• Ongoing inspection readiness checks
The Gold Package delivers the highest level of Responsible Individual support — ideal for providers requiring full, proactive governance, multi-site oversight, or intensive leadership involvement.
This is a comprehensive governance solution designed to embed RI-level leadership, strengthen regulatory standing, and ensure high-quality, consistent oversight across all services.
• Monthly in-depth governance review and full RI report
• Comprehensive quality assurance programme (audits, thematic reviews, compliance checks)
• Full oversight of safeguarding, notifications, incidents, complaints and risk
• Hands-on coaching and supervision for Registered Managers and senior leaders
• Attendance at key operational, regulatory or multidisciplinary meetings
• Review and refresh of governance documentation and selected policies
• Regular checks of HR files, induction processes and training compliance
• Strategic quarterly board-level governance review
• Annual mock inspection with action plan
• Multi-site oversight available where applicable
Our clients tell us that launching their service becomes clearer, calmer, and far more manageable with the right support. With expert guidance at every stage, they avoid the overwhelm of navigating complex requirements alone and establish strong governance from the very start.
The CQC registration process becomes faster and more accurate, backed by ready-to-use quality systems that keep them compliant and confident. This streamlined approach reduces costly delays, speeds up setup, and helps create a service that earns trust from regulators, partners, and families alike.
Follow a proven roadmap that removes confusion and tells you exactly what to do next.
Complete your application quickly, accurately, and with expert-backed confidence.
Put robust policies, processes, and quality systems in place from the start.
Launch knowing your service meets expectations and stands up to regulatory scrutiny.
Most providers complete their CQC registration within 8–12 weeks, depending on how quickly they supply documents and schedule their Fit Person interview. Our support is designed to streamline the process, reduce delays, and ensure your application meets all regulatory expectations the first time.
No. Many new providers begin without a Registered Manager in place. As part of the package, we help you recruit a suitable RM, prepare job descriptions, complete compliance checks, and coach them for the Fit Person interview. If you already have a manager, we simply tailor the support around them.
Absolutely. Many clients choose to continue with our RI-as-a-Service or Quality Governance retainers once they launch. This gives you ongoing compliance visits, audit support, leadership guidance, and monthly oversight to keep you inspection-ready year-round. You can scale support up or down depending on your needs.