Recovery and Improvement

Targeted support to turn your service around and rebuild regulatory confidence.

About the Package

The Starter Package provides a focused recovery programme designed to address the most urgent issues affecting your service. It is built for providers who need rapid stabilisation and a baseline level of regulatory compliance support following concerns from CQC, Ofsted, or local authorities.

This package gives you the essential tools and governance structure required to move out of immediate risk and demonstrate early improvement.

What’s Included

• Independent service diagnostic covering leadership, safeguarding, documentation and compliance
• A prioritised improvement plan with clear timeframes
• Updated essential templates (risk assessments, audit tools, governance forms)
• One mock inspection with a detailed, action-focused report
• Light-touch governance oversight (monthly check-ins)
• Support preparing evidence for CQC/Ofsted/local authority follow-up
• Guidance for Registered Manager and leadership team on core compliance

About the Package

The Growth Package is designed for providers who require a deeper, more sustained recovery and improvement programme. It builds on the essentials and introduces stronger governance, leadership development, and operational oversight.

This package helps providers rebuild confidence with regulators and commissioners by demonstrating consistent, structured, and well-evidenced improvement.

What’s Included

• Full service diagnostic with ratings aligned to regulatory frameworks
• Comprehensive improvement plan with milestones and responsible leads
• Monthly governance oversight - review meetings, documentation checks, and progress monitoring
• Rebuild or refresh of key documentation (policies, risk assessments, audits, incident systems)
• Leadership coaching for the RM/RI to strengthen capability and decision-making
• Safeguarding pathway review and incident management improvement
• Preparation for interviews and inspection-day expectations
• Mock inspection and post-inspection action plan

About the Package

The Premium Package offers the most intensive recovery and improvement support, tailored for providers experiencing significant regulatory pressure, enforcement action, leadership instability, or operational crisis.

This is a hands-on intervention service designed to stabilise high-risk environments quickly, rebuild culture, strengthen governance, and prepare the organisation for regulatory scrutiny.

What’s Included

• Full independent diagnostic with in-depth analysis across all regulatory areas
• Weekly governance oversight - including evidence reviews, audits, and strategic check-ins
• Complete documentation rebuild (policies, procedures, risk assessments, QA tools)
• Workforce stabilisation support - rotas, staffing models, accountability structures
• Embedded leadership support, mentoring and coaching for RMs, deputies and senior teams
• Safeguarding review with strengthened reporting and decision-making processes
• Intensive preparation for inspections, regulatory meetings, warning notices, and enforcement responses
• Crisis support for services facing urgent local authority, CQC or Ofsted actions
• Two mock inspections (early-stage and pre-inspection readiness)

BENEFITS

Discover the Key Advantages our Clients Experience

Our clients tell us that launching their service becomes clearer, calmer, and far more manageable with the right support. With expert guidance at every stage, they avoid the overwhelm of navigating complex requirements alone and establish strong governance from the very start.

The CQC registration process becomes faster and more accurate, backed by ready-to-use quality systems that keep them compliant and confident. This streamlined approach reduces costly delays, speeds up setup, and helps create a service that earns trust from regulators, partners, and families alike.

Prevention And Care - Sporty X Webflow Template | BRIX Templates

Clear Step-by-Step Guidance

Follow a proven roadmap that removes confusion and tells you exactly what to do next.

Uniform Package - Sporty X Webflow Template | BRIX Templates

Faster CQC Registration

Complete your application quickly, accurately, and with expert-backed confidence.

Theoretical Sessions - Sporty X Webflow Template | BRIX Templates

Strong Governance From Day One

Put robust policies, processes, and quality systems in place from the start.

Nutritious Snacks - Sporty X Webflow Template | BRIX Templates

Inspection-Ready Support

Launch knowing your service meets expectations and stands up to regulatory scrutiny.

FAQs

Have questions?

How long does it take to become fully CQC-Registered with our support?

Most providers complete their CQC registration within 8–12 weeks, depending on how quickly they supply documents and schedule their Fit Person interview. Our support is designed to streamline the process, reduce delays, and ensure your application meets all regulatory expectations the first time.

Do I need to already have a Registered Manager before starting the package?

No. Many new providers begin without a Registered Manager in place. As part of the package, we help you recruit a suitable RM, prepare job descriptions, complete compliance checks, and coach them for the Fit Person interview. If you already have a manager, we simply tailor the support around them.

Can I get ongoing help after the initial setup and inspection preparation?

Absolutely. Many clients choose to continue with our RI-as-a-Service or Quality Governance retainers once they launch. This gives you ongoing compliance visits, audit support, leadership guidance, and monthly oversight to keep you inspection-ready year-round. You can scale support up or down depending on your needs.